Frequently Asked Questions
Everything you need to know before you ride.
We recommend booking at least 24 hours in advance, though we do accommodate last-minute requests when availability allows.
Absolutely — you can select your preferred vehicle category when booking, subject to availability.
Yes, all airport transfers include complimentary flight tracking so your chauffeur adjusts pickup time automatically.
We accept all major credit and debit cards, along with digital wallets, through our secure encrypted payment gateway.
Gratuity is not included by default, but you may add it at checkout or directly with your chauffeur.
Cancellations made more than 24 hours before pickup are fully refundable. Please see our Terms page for full details.
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